Shipping Policy
- 1. Which shipping company do you use ?
We use reliable shipping company like DHL, Fedex, UPS, TNT etc, we use only shipping company with online tracking service.
- 2. Where do we ship?
We ship worldwide.
- 3. How long does it take to deliver?
The shipping time varies from countries, normally speaking 5-10 working days.
Please note: The Delivery Time = Tailoring Time + Shipping Time
Tailoring time is 2-3 weeks depending on design, tailoring time might be longer for difficut design and busy season orders.
Rush orders available with etra fee, you can contact us if you need your dresses urgently.
- 4. How much does shipping cost?
Standard shipping cost $100 (quinceanera dresses are very big and heavy)
Expedited shipping cost $150 which can deliver the dress 3-5 days .
- 5. How can i track my parcel?
We will send you the tracking number by email as soon as we send your dress out.
- 6. Who will pay the tax?
We will mark all packages as gift and low value to avoid from tax, however, buyers need to pay the customs and import taxes if there is any.